FAQ Social Media Marketing on Collab.Amplify Your Message. Reach Your Audience. Grow Your Presence.

What Is This Service?

This FAQ is designed for Businesses, Agencies, Employers, and Individuals who want to promote their brand, services, job opportunities, or announcements across Collab.'s social media platforms. We offer targeted promotion on Instagram, LinkedIn, and X (formerly Twitter) to help you reach a wider audience. Collab. does not create or write any content—you provide the images and copy, and we handle the posting and promotion.

1. General Questions

What is Social Media Marketing on Collab.?

Social Media Marketing on Collab. is a service that amplifies your message by posting your content on Collab.'s official social media channels. We currently offer promotion on Instagram, LinkedIn, and X (formerly Twitter) . We take your prepared images and copy and publish them to our audience, helping you gain visibility and engagement.

What is Collab.'s role in this service?

Collab. is the publisher and promoter. We:

  • Provide a platform for your content to be featured on our social media channels.
  • Post your provided images and copy according to your chosen package.
  • Tag or mention relevant accounts as requested.
  • Do not create, write, design, or edit any content. You provide the final, ready-to-post materials.

What social media platforms do you use?

We currently offer promotion on:

You can choose to promote on a single platform or bundle multiple platforms for greater reach.

Who can use this service?

This service is available to a wide range of clients (see Section 2), including:

  • Businesses advertising their products or services
  • Agencies promoting their brand or client work
  • Employers posting job opportunities
  • Individuals announcing news, events
  • Seeking employment (free service)

2. Types of Clients & Offerings

Collab. offers tailored social media promotion packages for different types of clients:

For Agencies Advertising Their Brand

Agencies can use our SM Marketing to promote their agency brand, showcase their portfolio, or announce new services. Your post will highlight your agency and direct followers to your website or contact information. LinkedIn is particularly effective for B2B agency promotion.

For Businesses & Services Advertising

Any business (retail, professional services, hospitality, etc.) can promote their products, services, special offers, or brand story. Drive traffic to your website or physical location through engaging social media posts across all platforms.

For Career Opportunities (Job Postings)

Employers who have posted a job on Collab. can amplify their vacancy by having it featured on our social media channels. This increases visibility and attracts more candidates to apply directly to your email. LinkedIn is an essential platform for professional job postings.

For News, Press Releases & Events

Individuals or organisations with announcements can have their news, press releases, or event promotions shared with our social media audience. Drive attendance or awareness for your latest news across all platforms.

Free Service for Individuals Seeking Employment

We believe in helping everyone find opportunities. If you are an individual looking for a job, Collab. will post one (1) free social media promotion for you. Simply provide your image (optional) and copy, and we will help you get seen by potential employers. This is our way of giving back to the community.

3. For All Clients (How It Works)

How do I get my content promoted on Collab.'s social media?

Select Your Package: Choose the platform(s) and package level that suits your needs from our rate tables (see Section 7).

Submit Your Content: Send your images and copy to us via email, along with any specific instructions (e.g., tags, mentions, links and preferred schedule time).

Make Payment: Pay for your selected package (unless you are using the free individual job-seeker service).

We Post Your Content: We will publish your content on the chosen social media platforms according to the schedule of your package.

Engage with Your Audience: Once posted, you should monitor the post and engage with any comments or inquiries from your audience directly.

Does Collab. create my images or write my copy?

No. Collab. does not provide any content creation services. You are responsible for providing or you can choose from one of our professional paid freelancers.

  • Images: High-quality photos, graphics, or logos that are ready to post. For LinkedIn, professional imagery is recommended.
  • Copy: The text of your social media post, including hashtags, links, and calls to action. For LinkedIn, a more professional and detailed tone is often appropriate.

We will post your content exactly as provided, only making minor formatting adjustments if necessary (e.g., resizing images to fit platform specifications).

Can I choose which platform my content goes on?

Yes. You can select individual platforms or bundle packages. For example, you might choose Instagram only, LinkedIn only, X only, or combinations like Instagram + LinkedIn, LinkedIn + X, or all three platforms together for maximum visibility.

When will my content be posted?

Posting schedules depend on your package. Options include:

  • 24 hours (Featured packages)
  • 1-5 business working days (Standard packages)
  • 30 days (Extended packages)
  • Custom schedules for multi-post campaigns

Can I see the post before it goes live?

We will post according to your submitted content. You will receive a link to the post once it is live.

4. Social Media Platforms & Packages

Platform Rates Overview:

  • Instagram: Visual-first platform. Best for high-quality images, branding, and reaching a younger, highly engaged audience. Requires strong visuals. Ideal for lifestyle brands, products, and creative work.
  • LinkedIn: The professional network. Ideal for B2B marketing, job postings, professional services, industry news, thought leadership, and corporate announcements. Requires a professional tone and often longer-form content.
  • X (Twitter): Best for quick updates, news announcements, job postings, and real-time engagement. Concise copy is key. Ideal for timely information and engaging with industry conversations.

Package Levels:

We offer two main types of packages:

  1. Single Post Packages (1 Post / 1 Image / 1 Link)
  • One piece of content posted once on your chosen platform(s).
  • Choose from Standard (1-5 business days), Featured (24 hours), or Extended (30 days) durations.
  1. Multi-Post Packages (3 Posts / 3 Images / 3 Links)
  • Three pieces of content posted on your chosen platform(s).
  • Ideal for campaigns, product launches, or spreading a message over time.
  • Posts can be scheduled separately and tailored to each platform.
  • Choose from Standard (over 1-5 business days), Featured (within 24 hours), or Extended (over 30 days) durations.

Add-Ons:

  • Boosting: Promoted status for increased reach (additional cost).
  • Story/Reel Promotion: 24-hour story post on Instagram.
  • Competition/Giveaway Post: Specialised post type to drive engagement.

5. Content Requirements (What You Provide)

To ensure your content is posted successfully and effectively, please adhere to the following guidelines:

Image Requirements:

  • Format: JPEG or PNG.
  • Resolution: High-quality, clear images. Minimum recommended resolutions:
    • Instagram: 1080 x 1080 pixels (square) or appropriate aspect ratio (1080 x 1350 for portrait, 1080 x 566 for landscape).
    • LinkedIn: 1200 x 627 pixels (recommended for link sharing) or 1080 x 1080 pixels.
    • X: 1200 x 675 pixels (16:9 aspect ratio recommended).
  • Relevance: Images must be directly relevant to your post and brand.
  • Ownership: You must own the rights to all images provided. Do not submit copyrighted images you do not have permission to use.
  • Text on Images: If your image contains text, ensure it is legible and not too small, especially for mobile viewing.
  • LinkedIn-Specific: Professional, high-quality images work best. Avoid overly casual or low-resolution visuals.

Copy Requirements:

  • Final Draft: Your copy must be the final version, fully proofread and ready to post.
  • Platform Considerations:
    • Instagram: Concise and engaging. Hashtags are essential. Include your link in your bio or use the "link in bio" call-to-action.
    • LinkedIn: Professional tone. Can be longer-form (several paragraphs). Include hashtags and tag relevant companies or individuals. Focus on value, insights, or clear announcements.
    • X: Very concise (under 280 characters is ideal). Use hashtags sparingly.
  • Call to Action (CTA): Tell your audience what you want them to do (e.g., "Visit our website," "Apply now," "Learn more," "Contact us," "Read our blog").
  • Tags/Mentions: Provide the exact handles of any accounts you want us to tag (e.g., @yourcompany, @partner). For LinkedIn, provide the full company page URL or exact name.

Link Requirements:

  • Provide the full URL you want included in the post (e.g., https://yourwebsite.com/page).
  • Ensure the link is correct and working.
  • For LinkedIn, you may want to provide a link that generates a rich preview.

Submission Process:

You will receive a submission form or email address where you can send all your materials in one package. Please label everything clearly and indicate which platform(s) each piece of content is for.

6. The SM Marketing Process (Step-by-Step)

Step 1: Submit Your Content

Send your images, copy, and any specific instructions (platform choices, tags, links) to Collab. via the provided submission method.

Step 2: Select Your Package & Make Payment

Choose your platform(s), post quantity (1 or 3), and duration (24h, 1-5 days, 30 days). Complete the payment process (unless using the free individual job-seeker service).

Step 1: Prepare Your Content

Create your final images and write your copy for each platform you have chosen. Proofread everything carefully and ensure it is tailored to the tone of each platform (e.g., professional for LinkedIn, visual for Instagram).

Step 4: Content Review (Format Only)

Collab. will review your content to ensure it meets basic technical requirements (e.g., image format, copy length). We will not edit, proofread, or fact-check your content.

Step 5: Scheduling & Posting

We will schedule your post(s) according to your package timeline. You will be notified once your content is live, and we will provide you with links to the posts on each platform.

Step 6: Engage with Your Audience

Once your post is live, it's your responsibility to monitor comments, replies, and messages across all platforms. Engage with your audience promptly to maximize the benefit of the promotion.

Step 7: Report Back (If Included)

Depending on your package, we may provide you with basic analytics (e.g., reach, impressions, engagement) after the post has run its course.

7. Pricing & Packages

Social Media Advertising Rate Table

Rate Table A: Single Post Packages (1 Post / 1 Image / 1 Link)

Package Platforms Included Post Duration Price (ZAR) Boosting Available? Analytics Included?
Single Platform Basic Instagram, LinkedIn, or X (choose 1) 1-5 business working days R 995 - R1,200 Yes (at extra cost) No
Single Platform Featured Instagram, LinkedIn, or X (choose 1) 24 hours R 1,650-R2,950 Yes (at extra cost) Yes (basic)
Single Platform Extended Instagram, LinkedIn, or X (choose 1) 30 days R 2,250-R3,250 Yes (at extra cost) Yes (basic)
Duo Bundle (Standard) Instagram + LinkedIn 1-5 business working days R 1,495-R2,495 Yes (at extra cost)

Yes (basic)

Duo Bundle (Featured) Instagram + LinkedIn 24 hours R 2,450-R4,450 Yes (at extra cost) Yes (basic)
Duo Bundle (Extended) Instagram + LinkedIn 30 days R 3,250-R6-250 Yes (at extra cost) Yes (basic)
Duo Bundle (B2B Focus) LinkedIn + X 1-5 business working days R 1,395-R2,395 Yes (at extra cost) Yes (basic)
Duo Bundle (B2B Featured) LinkedIn + X 24 hours R 2,250-R4,250 Yes (at extra cost) Yes (basic)
Duo Bundle (B2B Extended) LinkedIn + X 30 days R 2,995-R4,995 Yes (at extra cost) Yes (basic)
Trio Bundle (Standard) Instagram + LinkedIn + X 1-5 business working days R 1,995-R2-995 Yes (at extra cost) Yes (basic)
Trio Bundle (Featured) Instagram + LinkedIn + X 24 hours R 2,995-R4,995 Yes (at extra cost) Yes (basic)
Trio Bundle (Extended) Instagram + LinkedIn + X 30 days R 3,995-R6,995 Yes (at extra cost) Yes (basic)

Rate Table B: Multi-Post Packages (3 Posts / 3 Images / 3 Links)

Ideal for campaigns, product launches, or spreading a message across multiple days. Each post can be scheduled separately and tailored to each platform.

Package Platforms Included Post Duration Price (ZAR) Boosting Available? Analytics Included?
Multi Single Platform Basic Instagram, LinkedIn, or X (choose 1) 3 posts over 1-5 business working days R 2,295-R4,295 Yes (at extra cost) Yes (basic)
Multi Single Platform Featured Instagram, LinkedIn, or X (choose 1) 3 posts within 24 hours R 2,995-R4,995 Yes (at extra cost) Yes (basic)
Multi Single Platform Extended Instagram, LinkedIn, or X (choose 1) 3 posts over 30 days R 3,995-R6,995 Yes (at extra cost) Yes (basic)
Multi Duo Bundle (Standard) Instagram + LinkedIn 3 posts per platform over 1-5 business working days R 3,495-R6,495 Yes (at extra cost) Yes (basic)
Multi Duo Bundle (Featured) Instagram + LinkedIn 3 posts per platform within 24 hours R 3,995-R6,995 Yes (at extra cost) Yes (basic)
Multi Duo Bundle (Extended) Instagram + LinkedIn 3 posts per platform over 30 days R 5,495-R10,495 Yes (at extra cost) Yes (basic)
Multi Duo Bundle (B2B Focus) LinkedIn + X 3 posts per platform over 1-5 business working days R 3,295-R6,295 Yes (at extra cost) Yes (basic)
Multi Duo Bundle (B2B Featured) LinkedIn + X 3 posts per platform within 24 hours R 4,250-R8,250 Yes (at extra cost) Yes (basic)
Multi Duo Bundle (B2B Extended) LinkedIn + X 3 posts per platform over 30 days R 5,250-R10,250 Yes (at extra cost) Yes (basic)
Multi Trio Bundle (Standard) Instagram + LinkedIn + X 3 posts per platform over 1-5 business working days R 4,495-R8,495 Yes (at extra cost) Yes (basic)
Multi Trio Bundle (Featured) Instagram + LinkedIn + X 3 posts per platform within 24 hours R 5,495-R10,495 Yes (at extra cost) Yes (basic)
Multi Trio Bundle (Extended) Instagram + LinkedIn + X 3 posts per platform over 30 days R 6,995-R12,995 Yes (at extra cost) Yes (basic)

Add-On Services

Service Description Price (ZAR)
Post Boosting (per platform) Promoted status for increased reach. Price varies by target audience, duration, and platform. From R 350
Story/Reel Promotion 24-hour story post on Instagram. R 250
Competition/Giveaway Post Specialised post type with legal guidelines included. R 650
Analytics Report (Detailed) In-depth report on reach, impressions, engagement, and demographics. R 295
Scheduled Posting We schedule posts at optimal times for your audience. Included
Community Management Reply to comments and engage with your audience

Discounts & Packages

Offer Details Savings
5-Post Pack Five (5) single posts across any platform(s), standard duration. 15% off
10-Post Pack Ten (10) single posts across any platform(s), standard duration. 20% off
Monthly Retainer 8–12 posts per month across platforms, including analytics and performance insights. Custom quote
Campaign Bundle Three-month campaign with two (2) posts per week across two platforms. 25% off
Launch Special New business package: Five (5) posts + Two (2) stories + Detailed analytics. R 3,995

Free Service

Individuals Seeking Employment: One (1) free post on one platform of our choice (subject to availability). Post duration is 1-5 business working days. Email candidate@collabza.co.za for details.

Payment Terms

  • 100% payment is required upfront before posting

  • Payments are secure and processed through Collab.'s payment system

  • No refunds are provided once content has been posted

  • Invoicing available for corporate clients (payment within 7-12 business days)

8. Legal & Compliance (Important Disclaimers)

What is Collab.'s liability regarding social media posts?

This section is critical and limits Collab.'s role strictly to that of a publisher of user-provided content.

  • Your Responsibility: You are solely responsible for the accuracy, truthfulness, legality, and quality of all content you provide (images and copy). You warrant that you own all rights to the content and that it complies with all applicable laws, does not defame anyone, and does not infringe on any third-party rights (including intellectual property, privacy, and advertising standards).
  • Collab.'s Role: Collab. is a publisher of user-provided content on our social media channels. We do not fact-check, edit, verify, or endorse any content. Our review is limited to technical format checks.

Disclaimer of Liability

Collab. shall not be held liable for any claims, damages, losses, or disputes arising from any social media post published on our behalf. This includes, but is not limited to:

  • The accuracy or truthfulness of any information in your post.
  • Any defamation, libel, or misrepresentation contained in your content.
  • Any infringement of intellectual property rights by your content.
  • Any negative comments, reactions, or engagement from the public.
  • The failure of any post to achieve desired results, reach, or engagement.
  • Any decisions or actions taken by third parties based on your post.
  • Any additional costs or performance of paid boosting services (these are managed by platform algorithms).

If your content is inaccurate, defamatory, or infringes on someone's rights, the claimant's sole recourse is against you, the content provider. Collab. is not a party to that dispute.

Indemnification

By submitting content for social media promotion, you agree to indemnify and hold Collab. harmless from any claims, damages, or expenses arising from your content, your breach of these guidelines, or your violation of any law or third-party right.

Right to Reject or Remove

Collab. reserves the right, in its sole discretion, to reject, remove, or refuse to publish any content that we believe violates our guidelines, is potentially unlawful, or could expose us to liability. We are not obligated to provide a reason for rejection. This includes, but is not limited to, hate speech, explicit content, false claims, or content promoting illegal activities.

No Guarantee of Results

Collab. does not guarantee any specific number of views, clicks, engagements, or any other results from social media posts. Social media algorithms and audience behavior are beyond our control. Boosting services are subject to platform approval and performance.

LinkedIn-Specific Compliance

For LinkedIn posts, you agree to comply with LinkedIn's Professional Community Policies. This includes providing accurate information, avoiding misleading content, and engaging professionally.

Competition/Giveaway Compliance

If you purchase a competition/giveaway post, you are responsible for ensuring compliance with all relevant laws and platform rules. Collab. provides guidelines but does not assume liability for the legality of your competition.

Compliance with Law

All users agree to comply with all applicable South African laws, including those related to defamation, privacy (POPIA), advertising standards (such as those of the Advertising Regulatory Board), and intellectual property.

9. Still have questions?

Contact our support team. We're here to help you amplify your message across social media.

Email: socialm@collabza.co.za
Hours: Monday–Friday, 08:00–17:00 SAST

Amplify Your Message. Reach Your Audience. Grow Your Presence.

Collab. – The link. The connection. Your voice. Your reach.

Operated in the Republic of South Africa. Protected by South African law.

Disclaimer

Collab. operates solely as a social media publishing platform for user-provided content. Collab. is not a content creation agency, marketing firm, or advertising agency, and does not create, write, design, edit, verify, or endorse any content submitted by users.

Clients are solely responsible for the accuracy, legality, and quality of all images and copy they provide. Collab. publishes content exactly as submitted, only making minor technical formatting adjustments. Collab. does not guarantee any specific results, reach, or engagement from any social media post. Boosting services are subject to platform algorithms and approval.

Collab. is not liable for any disputes, losses, or damages arising from any content published on our social media channels. All legal responsibility rests with the client who provided the content. Collab. reserves the right to reject or remove any content that violates our guidelines.

Free service for individuals seeking employment is offered at Collab.'s discretion and subject to availability. One post per individual.

By using Collab.'s Social Media Marketing service, all parties agree to our Terms of Service and acknowledge the limitations of our liability as set forth herein and in our Terms of Service, governed by South African law.

Scroll to top

Contact Us

Whether you're looking to join as a freelancer, hire talent, or have a general question, fill out the form below and we'll get back to you.

    Finance & Billing Support

    Have questions about invoices, payments, refunds, or billing? Our finance team is here to help resolve your concerns.

      Get in Touch

      Have a question or want to learn more? We'd love to hear from you. Send us a message and we'll respond as soon as possible.

        Partnership Opportunities

        Interested in partnering with Collab? Let's explore how we can work together to create mutual value and growth.

          Sales Enquiries

          Interested in our services, partnerships, or advertising opportunities? Our sales team is here to help you find the perfect solution.

            Hire Expert Consultants

            Connect with seasoned consultants who bring strategic insights and proven expertise to transform your business.

              Try Before You Hire

              Find top talent for a trial period. Test the chemistry and skills before making a full-time commitment.











                Find the Perfect Freelancer

                Tell us what you need and we'll help you find the ideal freelancer for your project. Get matched with top talent that fits your requirements.

                  Upload a PDF with additional project details, specifications, or requirements (Max 5MB)

                  I'm Interested in This Freelancer

                  Connect with this freelancer to discuss your project needs and see if they're the right fit for your requirements.

                    Post a Job Opportunity

                    Tell us what you need, and we'll help you find the right talent.

                      Tell Us What You Need

                      Hire verified remote professionals. Skip the handshakes—let portfolios and deliverables do the talking.











                        Tell us your Specific Requirements

                        Tell us what you need and we'll help you find the ideal freelancer for your project. Get matched with top talent that fits your requirements.

                          Upload a PDF with additional project details, specifications, or requirements (Max 5MB)

                          Amplify Your Social Presence

                          Connect with social media experts who create engaging content, grow your audience, and drive real results.











                            Promote Your Business

                            Connect with decision-makers who are ready to hire. Position your firm as the go-to expert for businesses seeking top-tier professional services.











                              The Collab. Business Collective

                              Connect with decision-makers who are ready to hire. Position your firm as the go-to expert for businesses seeking top-tier professional services.











                                Showcase Your Agency

                                Get your agency in front of businesses actively looking for professional services. Expand your reach and grow your client base.











                                  Get Support

                                  Need help? Have a question? We're here to assist you. Send us a message and we'll get back to you as soon as possible.

                                    Request a New Skill Category

                                    Can't find your skill in our 400+ categories? Let us know and we'll add it to help you get discovered by the right clients.

                                      Become A Verified Expert

                                      Confidence starts with clarity, not caution. Let our official verification be the handshake that builds immediate trust with your clients.