Help & Support
Get your business seen. Get connected. Grow your reach.
THE COLLAB. TRUST BADGE
Verified. Visible. Trusted.
Trust should not be a guessing game.
The Collab. Trust Badge helps professionals, freelancers, consultants and agencies demonstrate that key information associated with their Collab. profile has been reviewed through Collab.'s verification process.
It gives potential clients and collaborators an additional level of confidence when deciding who to connect with.
Build trust. Strengthen your profile. Get discovered with greater confidence.
WHAT IS THE TRUST BADGE?
The Trust Badge is a verification indicator displayed on an eligible Collab. profile.
It shows that relevant information submitted as part of the verification process has been reviewed against Collab.'s verification requirements.
The badge can help visitors identify profiles that have completed the Collab. verification process.
Verified information. Greater confidence. Better connections.
WHO CAN APPLY?
The Collab. Trust Badge may be available to:
Freelancers
Consultants
Independent professionals
Agencies
Other eligible service providers on Collab.
If you have a professional profile on Collab., you may be able to apply for verification.
WHY APPLY FOR A TRUST BADGE?
Make trust part of your professional presence.
Potential clients cannot always meet you in person before deciding whether to contact you.
Your Trust Badge provides an additional indication that relevant information connected to your profile has been reviewed through Collab.'s verification process.
A Trust Badge can help you:
Strengthen your professional credibility
Add another level of confidence to your profile
Help potential clients feel more comfortable connecting
Demonstrate that you have completed the Collab. verification process
Stand out from unverified profiles
Build stronger professional connections
Make your profile easier to recognise as verified
Because trust can be the beginning of a great working relationship.
WHAT DOES THE BADGE MEAN TO CLIENTS?
When a client sees the Collab. Trust Badge, they know that the relevant information associated with that profile has gone through Collab.'s verification process.
This can give clients an additional level of confidence when choosing who to contact.
However, the badge does not remove the need for clients to:
Review the professional's services
Discuss their requirements
Confirm experience and suitability
Agree on scope, deliverables and rates
Conduct any additional checks they consider necessary
Verification provides additional information. Good decisions still require due diligence.
HOW IT WORKS
01 | APPLY
Request a Trust Badge for your Collab. profile.
02 | PROVIDE YOUR INFORMATION
Submit the information and supporting documentation required for the verification process.
The requirements will depend on the type of professional profile being verified.
03 | WE REVIEW
Collab. reviews the submitted information against its applicable verification requirements.
Additional information or documentation may be requested where necessary.
04 | GET VERIFIED
If the relevant verification requirements are met, your profile may receive the Collab. Trust Badge.
05 | SHOW YOUR BADGE
The badge appears on your Collab. profile.
Visitors can see that your profile has completed Collab.'s verification process, providing an additional layer of confidence when they consider connecting with you.
WHAT MAY BE REVIEWED?
The information required for verification may vary depending on the type of profile.
Where applicable, Collab. may review relevant information such as:
Identity information
Professional information
Business information
Contact information
Supporting documentation
Other information relevant to the verification process
The specific requirements will be communicated during the verification process.
Not every type of information will necessarily be required for every profile.
IMPORTANT: WHAT THE TRUST BADGE DOES NOT MEAN
The Collab. Trust Badge confirms only that relevant information met Collab.'s verification requirements at the time of verification.
It does not mean that Collab.:
Guarantees the professional's work
Guarantees the quality of a service
Guarantees future performance
Endorses a professional or business
Certifies a professional's skills
Guarantees a successful project
Guarantees the outcome of a client relationship
Guarantees that information will remain unchanged after verification
The badge is a verification indicator, not a guarantee.
KEEPING YOUR INFORMATION CURRENT
Verification is based on information available at the time of review.
If relevant information changes, the profile holder may need to provide updated information or supporting documentation.
Collab. may:
Request updated information
Review the verification status again
Temporarily suspend a badge
Remove a badge where requirements are no longer met
Trust works best when information stays accurate.
PRIVACY & YOUR INFORMATION
Information provided for verification may be collected and reviewed for the purpose of completing the verification process.
Not all information submitted for verification will necessarily appear on your public profile.
Collab. may require certain information privately while displaying only the verification status publicly.
Your private information does not need to become public information.
RATES
Verification rates are available upon request.
Any applicable verification fee will be confirmed before the verification process begins.
Verification fees may depend on:
Profile type
Verification requirements
Supporting documentation
The complexity of the verification process
Any additional review required
The applicable rate will be confirmed before verification begins.
Enquiries: verification@collabza.co.za
COLLAB. IS THE CONNECTION POINT
The Trust Badge is designed to support more informed and confident professional connections.
It gives potential clients an additional indication that relevant profile information has been reviewed through Collab.'s verification process.
However, every client and professional remains responsible for:
Their own decisions
Their own due diligence
Project agreements
Professional relationships
Scope and payment arrangements
Collab. helps create the connection. You decide what happens next.
READY TO BUILD MORE TRUST?
Get verified. Get visible. Build confidence.
Your professional profile is often the first introduction.
Make it one that starts with greater confidence.
APPLY FOR THE COLLAB. TRUST BADGE
Enquiries: verification@collabza.co.za
TERMS & CONDITIONS
The Trust Badge is available only to eligible Collab. profiles.
An application does not guarantee that a Trust Badge will be issued.
Verification requirements may vary depending on the type of profile.
Applicants must provide accurate and truthful information.
Collab. may request additional information or supporting documentation.
The Trust Badge confirms that relevant information met Collab.'s verification requirements at the time of verification.
The badge does not constitute an endorsement, certification or guarantee of future performance.
The badge does not guarantee the quality, reliability, suitability or outcome of a professional service.
Profile holders are responsible for keeping relevant information accurate and up to date.
Collab. may request updated information where appropriate.
Collab. may suspend or remove a Trust Badge where verification requirements are no longer met.
Any applicable verification fee will be communicated before the verification process begins.
Collab. reserves the right to decline verification where the required information or documentation is not provided.
Collab. may refuse or remove a Trust Badge where false, misleading or fraudulent information is identified.
Verification does not replace a client's own responsibility to conduct appropriate due diligence.
Additional terms may apply to specific verification requirements.
Terms & Conditions apply.
THE TRUST BADGE
Verified information. Greater confidence. Better connections.
Enquiries: verification@collabza.co.za
Collab.
Connecting creators, innovators & visionaries.