Help & Support
SOCIAL MEDIA MARKETING
Find the right expertise for your social media.
Whether you need a complete social media strategy, ongoing management, content support or help with a specific campaign, Collab. helps connect businesses with independent social media professionals.
Tell us what you need. Find the right expertise. Get your social media moving.
WHAT DO YOU NEED?
SOCIAL MEDIA STRATEGY
Build a clear approach around your business goals, audience, platforms and objectives.
CONTENT CREATION
Find professionals who can create content designed around your brand, audience and social media objectives.
CONTENT PLANNING
Create organised content plans and calendars to help maintain consistency across your social media.
COMMUNITY MANAGEMENT
Get support managing comments, messages and interactions with your online community.
PLATFORM MANAGEMENT
Keep your social media channels active, consistent and professionally managed.
PAID SOCIAL ADVERTISING
Connect with specialists who can help plan and manage paid social media campaigns around your objectives and agreed advertising budget.
ANALYTICS & REPORTING
Understand your performance through reporting on relevant metrics, campaigns and activity.
SOCIAL MEDIA GROWTH
Find expertise to help strengthen your presence, improve consistency and support your wider social media objectives.
DEDICATED SOCIAL MEDIA MANAGEMENT
Need someone to manage it all?
Connect with a social media professional for ongoing support across your social media channels.
HOW IT WORKS
01 | TELL US WHAT YOU NEED
Choose the social media service you need, or combine services based on your business requirements.
02 | FIND THE RIGHT PROFESSIONAL
Browse available social media professionals on Collab.
Can't find the right fit?
SEND US YOUR BRIEF
Tell us what you need, and we can help connect you with a suitable professional.
03 | DISCUSS THE PROJECT
The professional can review your requirements and discuss:
Scope of work
Deliverables
Timelines
Rates
Working arrangements
04 | AGREE & GET STARTED
Once the project details and professional fee have been agreed, you can move forward with the work.
WHAT HAPPENS WITH PAYMENT?
50% UPFRONT. 50% UPON COMPLETION.
Where applicable, the project payment structure is:
50% before the agreed work begins.
50% upon completion of the agreed work.
For larger or phased projects, payment arrangements may be structured according to the agreed project phases.
This should be clearly agreed before work begins.
RATES
Social media professionals set their own professional rates based on their:
Experience
Services
Project scope
Deliverables
Timelines
Some professionals may display standard rates. Others may provide a quotation after reviewing your requirements.
RATES ARE AGREED BEFORE WORK BEGINS.
FOR SOCIAL MEDIA PROFESSIONALS
BRING YOUR EXPERTISE TO COLLAB.
Are you a:
Social Media Strategist
Content Creator
Community Manager
Social Media Manager
Paid Media Specialist
Content Planner
Social Media Consultant
Collab. gives you a place to showcase what you do and connect with businesses looking for social media expertise.
Your profile can showcase:
Services
Skills
Experience
Portfolio
Industries
Availability
Rates, where applicable
REGISTER WITH COLLAB.
HOW THE COLLAB. SERVICE FEE WORKS
Where a social media project is successfully facilitated through Collab., a 20% Collab. service fee applies to the professional's agreed fee.
The fee is deducted from the professional's agreed earnings.
Example
Amount
Agreed professional fee :R10,000
Collab. service fee, 20% :R2,000
Professional receives :R8,000
Client pays the agreed professional fee.
The 20% Collab. service fee is deducted from the professional's fee.
Registration on Collab. is free.
COLLAB. IS THE CONNECTION POINT
You bring the business need.
Or you bring the professional expertise.
Collab. helps create the connection.
The client and professional remain responsible for agreeing on:
Scope of work
Deliverables
Timelines
Professional fees
Working arrangements
Approvals and requirements
Clear communication, accuracy and transparency are important throughout the project.
IMPORTANT INFORMATION
Collab. is a professional connection and collaboration platform. Collab. is not a marketing agency or employer.
Social media professionals registered on Collab. are independent service providers.
Collab. does not guarantee specific results, including:
Follower growth
Engagement
Reach
Leads
Sales
Return on advertising spend
Results can be affected by the strategy, content, audience, platform, competition, advertising budget and other factors.
READY TO GET SOCIAL?
NEED SOCIAL MEDIA SUPPORT?
Find a professional or send us your brief.
SEND US YOUR BRIEF
ARE YOU A SOCIAL MEDIA PROFESSIONAL?
Bring your expertise to Collab. and give businesses another way to discover what you do.
REGISTER WITH COLLAB.
Enquiries: socialm@collabza.co.za
Collab.
Connecting creators, innovators & visionaries.